The Rockford Housing Authority (RHA) operates on the foundation of ten core values. As mentioned in their mission and vision statements, these qualities drive the organization through each project they complete. These values are denoted in the list below:

  • Leadership
  • Respectful
  • Quality
  • Accountable
  • Integrity
  • Consistent
  • Resourcefulness
  • Caring
  • Collaborative
  • Professional

This blog series will define each of these values and explain how they relate to RHA’s work.


PROFESSIONAL

RHA believes that “professional duty” is providing effective services to residents and clients, serving the community and positively influencing the wellbeing of society.
The “social professional responsibility” is the promotion of a mutual trust between the community residents and the larger public that necessitates responding to societal needs.
Professional Perspectives:

  1. Approachable
  2. Trustworthy
  3. Supportive
  4. Respectful
  5. Accountable

The RHA staff emulates this responsibility by encouraging people to conduct themselves in a manner which supports company-wide success. RHA believes that employee interactions and relationships with residents are vital to ensuring the achievement of company goals and objectives. Professionalism is of the utmost importance to RHA, as it leads to standards and a higher success rate for their employees. This also helps to create better relationships with community, clients, residents and coworkers. RHA professionalism makes the workplace more comfortable for employees and clients alike.

RHA’s insistence for professionalism extends well beyond their office space. The organization emphasizes the importance of this quality throughout the process of their housing design as well. RHA strives to combine modern architecture with sustainable design, creating one of the best living environments in affordable housing.
Mission Statement
“RHA partners with the community and responsible residents to transform houses into homes while guiding families to self-sufficiency.”

A quality home is the foundation of society and community. Quality home life provides hope and the pathway to our goals. Responsible and respectful people deserve the opportunity to contribute to attaining a comfortable quality home and neighborhood all can have pride in. Look for more on RHA’s quality controls in our upcoming blog post on “quality”.

Vision

Within 5 years the RHA will re-establish itself as high performing agency that is a leader in housing and sustainable communities by developing additional, non-HD revenue streams, increasing our asset base and offering state of the art resident initiatives.