The Rockford Housing Authority (RHA) operates on the foundation of ten core values. As mentioned in their mission and vision statements, these qualities drive the organization through each project they complete. These values are denoted in the list below:

  • Leadership
  • Respectful
  • Quality
  • Accountable
  • Integrity
  • Consistent
  • Resourcefulness
  • Caring
  • Collaborative
  • Professional

 

This blog series will define each of these values and explain how they relate to RHA’s work.


QUALITY

In business, construction and manufacturing, quality has a pragmatic interpretation as the superiority of something. It’s also defined as fitness for purpose. This means for something to have quality it has to not only serve it purpose, but has to fulfill the needs of the user. Quality is large part RHA’s goals and beliefs. Quality is not only one of our ten core values, but it is embedded in our mission statement.

Mission Statement

“A quality home is the foundation of society & community: quality home life provides hope and the pathway to our goals.”

“Responsible and respectful people deserve the opportunity to contribute to attaining a comfortable quality home and neighborhood all can have pride in.”

Why is quality one of our ten core values? Because we believe in more than just providing affordable housing.  We believe in the Rockford community.  By providing safe, affordable and quality housing we can cause positive systemic change in the Rockford community.

For RHA quality doesn’t only apply to our housing projects, it applies to the relationships we hold as well. RHA aspires to have quality relationships with our employees, our residents and the overall community. The word quality describes and governs the ways RHA’s management and staff think, feel and act. We know the seven principles of acceptance, respect, understanding, transparency, non-judgment, empowerment and trust that facilitate and promote quality in and out of the work place. Through this we have built overall quality relationships.

 

The goals of our vision entail providing high quality affordable housing for our applicants. This means high quality housing inside and out. High quality materials are used when building these developments from the nails in the wood to the energy efficient appliances inside. We take pride in our developments and we hope the community does as well. We aren’t just building quality homes we are building a quality community.