After You Submit a Request

A home should feel secure. When something stops working heat, plumbing, appliances, electrical systems it can quickly create stress. The waiting period between reporting an issue and seeing it resolved can sometimes feel uncertain.

Alex Guzman, Maintenance Manager, oversees the team responsible for reviewing and prioritizing every request. Emergency concerns are addressed first to ensure safety. Non-emergency repairs are scheduled carefully based on severity and availability. Communication is important, and the team may contact residents for clarification to ensure the problem is resolved correctly the first time.

Clear descriptions of the issue and updated contact information help the process move more efficiently. Reporting problems early prevents minor issues from becoming larger, more costly repairs. Maintenance is not just about fixing things it is about protecting the safety and comfort of your living space.

When issues are ignored, they often grow. When concerns are reported, solutions begin. Your home matters, and the maintenance team is here to keep it safe and functional.

Learn More about RHA Maintenance 

• Welcoming Our New Maintenance Manager

• Your Home, Our Maintenance Care
• Everyday Safety Starts at Home