Share information or concerns about safety in RHA properties. For criminal or life-threatening emergencies, call 911 first*. Non-Emergency Reporting: 815-966-2900 (Rockford Police). RHA Security Team is here to help 24/7.
*In case of criminal or life-threatening emergency please dial 911.
Here are some frequently asked questions about the Rockford Housing Authority (RHA) Security Hotline. These are designed to help you quickly find answers and reduce the need to contact us directly.
The Security Hotline is for reporting non-emergency safety concerns at RHA properties, like suspicious activity, vandalism, or other issues that aren’t life-threatening. Use it to help keep our communities safe. For immediate dangers, always call 911 first.
You can call the Rockford Police Non-Emergency line at 815-966-2900, or submit an anonymous report using our online form on this page. Include details like what happened, where, and when, but you don’t need to share your personal info if you prefer not to.
Yes, absolutely. Both the phone line and online form allow anonymous reports to protect your privacy. We encourage reporting without fear of retaliation.
Your report goes to the appropriate authorities or RHA security team for review. They may investigate, increase patrols, or take other steps to address the issue. If you provide contact info, we might follow up for more details, but anonymous reports are handled without that.
The Security Hotline is for safety and crime-related issues. For maintenance emergencies like leaks or no heat after business hours, use our After-Hours Emergency line at 815-489-8585.
We have tips on this page, including how to stay safe in common areas. For domestic violence support, visit our VAWA resources or call the National Domestic Violence Hotline at 1-800-799-7233. You can also link to Crime Stoppers at 815-963-7867 for rewards on tips.
For non-emergency information please call your property manager during their listed business hours. Use the after-hours, management & service number after regular business hours.
| Location | Business Hours | Business Hours Line | After Hours Line |
|---|---|---|---|
|
Park Terrace |
8 am – 5 pm, M-F |
815-489-8663 |
815-489-8585 |
|
Olesen Plaza |
8 am – 5 pm, M-F |
815-489-8680 |
815-489-8585 |
|
North Main Manor |
8 am – 5 pm, M-F |
815-489-8670 |
815-489-8585 |
|
Fairgrounds Valley |
8 am – 5 pm, M-F |
815-489-8690 |
815-489-8585 |
|
Blackhawk Courts |
8 am – 5 pm, M-F |
815-489-8600 |
815-489-8585 |
|
Scattered Sites |
8 am – 5 pm, M-F |
815-489-8730 |
815-489-8585 |
|
Midvale |
8 am – 5 pm, M-F |
815-489-8650 815-489-8663 |
815-489-8585 |
|
Summit Green |
8 am – 5 pm, M-F |
815-489-8650 815-489-8663 |
815-489-8585 |
|
Buckbee |
8 am – 5 pm, M-F |
815-489-8650 815-489-8663 |
815-489-8585 |
|
Jane Addams Village |
8 am – 5 pm, M-F |
815-968-5120 |
800-494-4150 |
