As Front Desk Clerk at the Rockford Housing Authority, Kiesha serves as a welcoming first point of contact for residents, applicants, and community partners. She provides courteous customer service, assists visitors with navigating RHA resources, and helps ensure daily front office operations run efficiently. Through professionalism, compassion, and a commitment to service, Kiesha helps create a positive and supportive experience for everyone who walks through RHA's doors.