September 20, 2025
At Rockford Housing Authority, learning never stops—especially when it means serving the community better. From March 17-19th pertinent RHA staff participated in comprehensive Yardi training, gaining new tools and confidence in the software that powers housing operations behind the scenes.
What is Yardi—and Why It Matters
Yardi is a powerful property management platform used by housing authorities and agencies across the country. It helps streamline everything from lease-ups and inspections to rent processing and resident communication. In short, it’s the digital engine that keeps housing services running smoothly and transparently.
Building Staff Knowledge, Building Better Service
Throughout the three-day training, RHA staff dove into Yardi’s many features, learning how to track data, manage files, and complete essential tasks more efficiently. With this hands-on experience, teams across departments are now better equipped to support residents and clients with speed, accuracy, and care.
Technology Meets Heart
This wasn’t just about software. It was about people. The goal of the training was clear: help every team member use Yardi confidently so they can do what they do best—serve Rockford’s customers with compassion and professionalism.
By investing in training, RHA is investing in its people—and by extension, every resident we serve. Yardi may run in the background, but its impact will be felt across every front desk, every home visit, and every positive resident experience.
